1. Cost Savings

Businesses using Managed IT Services reduce IT costs by 25–45% compared to in-house teams.
Predictable monthly pricing avoids surprise expenses

2. Productivity Gains

Managed IT can improve operational efficiency by 45–65% through proactive monitoring and automation.
Less downtime: Every hour of IT outage costs businesses an average of £4,500–£6,000 in lost productivity and revenue.

3. Enhanced Security

24/7 monitoring and advanced cybersecurity reduce breach risks.
Avoiding a single ransomware attack (average cost £3.5M globally) can offset years of service fees.

4. Compliance & Risk Management

MSPs ensure GDPR and industry compliance, reducing risk of fines and reputational damage.

5. Scalability

Services scale with business growth without major infrastructure investment.

6. ROI

Average ROI for Managed IT Services: 25–35% savings on IT operations, plus intangible benefits like risk avoidance and faster innovation.

STREAMLINE YOUR IT

Managing IT internally can be a drain on your finances and resources. Wyvern offers flexible, cost-effective Managed IT services that let you focus on what matters– growing your business.

Whether you’re a startup, scaling fast, or looking for a new MSP (Managed Services Provider) partner, we’re here to deliver robust, reliable support that fits your needs, and keep you informed with regular business reviews and system monitoring reports.

We tailor our services to each client, making sure your IT grows with you. We don’t do bloated contracts or unnecessary extras. We streamline your IT operations, reduce risk and boost productivity, all under a simple, single billing system.

Server and Desktop Support

We help keep your servers running reliably and respond quickly to desktop issues, with a choice of remote or on-site management solutions. The support you need is never more than a few clicks away, with non-chargeable site visits included in all on-site packages.

Backup Solutions

We know how important your data is to your operations. That's why we offer immutable SaaS (Software as a Service) backup solutions for Microsoft 365 and Google Workspace, as well as full disaster recovery plans to ensure business continuity and data security.

Telecoms and Connectivity

Connectivity is productivity in the digital age. That's why we offer a suite of telecoms solutions to help your business stay connected, including:

Business-grade broadband for faster, reliable connectivity
Leased lines for reliable performance when you need it most
VOIP phone systems for reliable, high-quality calls and video conferencing
Network monitoring to ensure consistently high performance

Additional IT Solutions

Cloud Services

Today's workplace is flexible, and so are our cloud services.

Whether you want to empower teams to work securely and efficiently from any location, or ensure business continuity with cloud-based recovery solutions, we can help.

Cybersecurity

Malware and cybercrime threats are far-reaching and multifaceted. Fortunately, so are our comprehensive cybersecurity solutions.

With real-time threat detection, dark web monitoring, spam filtering, and cloud security, we can protect your business at every level. We also offer security awareness training and password management solutions to protect clients from the most common cause of cybercrime– human error.

FAQs

Our managed IT packages typically include but not limited to:

Help desk and technical support

Cybersecurity solutions

Cloud services and migration

Network monitoring and management

Data backup and disaster recovery

Hardware and software procurement

Remote and onsite support

We implement a multi-layered cybersecurity strategy including firewalls, endpoint protection, email filtering, vulnerability assessments, and user training to ensure comprehensive protection.

While standard support hours are during business hours, we offer 24/7 monitoring and emergency support options depending on the service level agreement (SLA).

Response times are tiered based on severity:

Critical issues: Response within 1 hour

High priority: Within 4 hours

Medium: Within 8 hours

Low: Within 24 hours

Clients can submit tickets via our support portal, live chat, email, or phone. Tickets are triaged, assigned to technicians, and tracked through to resolution with regular updates.

We have extensive experience supporting clients in education, healthcare, legal, and small-to-medium enterprises, with tailored solutions for each sector specialising in inclusivity for businesses.

Yes, we’re happy to provide references and case studies upon request to demonstrate our success in similar environments.

We prioritise long-term partnerships and align our IT strategy with your business objectives through regular business reviews and business support for future plans.

Yes, all managed services are governed by a detailed SLA outlining response times and performance metrics.

Contracts are typically in annual increments but can be customised to suit your business needs. Get in contact by calling 01432 271 233 or email enquiries@wbs.co.uk (or link to the contact form).

Pricing is transparent and based on a per-user or per-device model. We ensure all costs are outlined upfront with no hidden fees. Get in contact by calling 01432 271 233 or email enquiries@wbs.co.uk (or link to the contact form).

By consolidating services, optimising infrastructure, and preventing downtime, we help reduce operational costs and improve efficiency. We only provide products and services you need.

Our onboarding includes:

1. Initial assessment and audit
2. Infrastructure documentation
3. Security hardening
4. Knowledge transfer and training
5. Go-live support

We use encryption, multi-factor authentication, endpoint protection, and regular security audits to safeguard your data.

We offer automated, encrypted backups with both onsite and cloud-based options, and test disaster recovery plans regularly.

We assess your needs, test the services in a test environment and manage full rollouts with minimal disruption.

We provide regular updates via email, phone, and our support portal, along with scheduled review meetings.

HOW CAN WE HELP YOU?

Our suite of Managed IT Services is built around the needs of businesses like yours. Designed to provide support, cost efficiency and peace of mind where you need them most, our services can:

Ensure business continuity and reduce the risk of operational disruption.
Enhance security posture and make your business more resilient to cyber threats.
Simplify IT operations, allowing you to focus on growth rather than technology issues.
Streamline service accessibility for both your team and end-users.

“We started a business when I was already taking early retirement 30 years ago. We have now made that business substantially larger. During that time, we have had many IT difficulties and a number of specialist suppliers of systems and technology. We moved our business on personal recommendation of a supplier about 5 years ago to Wyvern Business Systems. Since then, we have had very good service, including replacing most of our hardware. There are several different accounts, including not only the main business one but also some rented property and 3 family trusts with a PA/manager who needs access to the tour information. During the time we have been with WBS, we have had excellent service and assistance and better than we have been able to source anywhere else.”

M R Lowe

Owner

“We have dealt with Wyvern Business Systems for many years, and they have are very professional and on hand when I need any technical support. The technicians are extremely knowledgeable, and I find this is so reassuring that I can pick up the phone to them if I need any help at any time for backup for our everyday running of our business. A great company to deal with.”

Gill Watkins

Owner

“We have known WBS for many years and the level of service we have received has always been first class. They manage to provide a professional, efficient service coupled with being extremely approachable and friendly, which makes them great to deal with. They are always on hand if we need them from minor day-to-day issues to more serious matters.”

Rick Prior

Proprietor

“I have found their knowledge within this technical field to be unparalleled. The team at Wyvern Business Systems are always happy to help with no problem being too small or too large. From a technical advice point of view, it’s welcoming to see a company provide non-jargon information whilst never using pushy sales tactics.”

Omri Shalom

IT and Marketing

“Wyvern Business Systems have looked after all our IT needs for several years now. They continue to provide us with a good quality service and are always on call for help and support. With their professional approach and friendly staff we feel we are in very safe hands with all our IT needs.”

Tom Newell

Owner

“WBS provides us with peace of mind that our IT needs are only a phone call away. In fact with the new systems, they have in place, they often know about our problems well before we do. We have found their Network Support Team to be quick to act even with remote issues 4000 miles away!”

Mark Stubbs

Director

“We have used the support of Wyvern Business Systems for many years. They have provided us with complete support for all our Computer and systems requirements via a dedicated team of engineers, who go above and beyond to help keep our business running smoothly.”

Rachael Williams

Director

“We have a long-standing working relationship with Wyvern Business Systems, who have always been there to provide us with fast and professional IT support services. WBS have been extremely helpful and gone above and beyond to ensure we are using the very best software fit for our business. WBS offer real expert value, there has always been someone at the end of the phone line to discuss and help us through the most challenging of IT issues, they have never let us down. We would definitely recommend WBS.”

Jon Clewer

Director

“We have used Wyvern Business Systems as our Managed IT Services provider for several years. We have always found them to be helpful and able to provide solutions that meet our IT requirements at competitive prices. The IT Technicians are very knowledgeable and supportive. I would be happy to recommend Wyvern Business Systems as a very good supplier.”

Tom Cookman

Director

“Friendly, professional and helpful service as always.”

Rosie Myers

Director

“Wyvern Business Systems have looked after our IT for over 25 years. We are particularly impressed with their quick response times and ability to resolve issues promptly. They don't just react to problems. They proactively identify potential issues and offer solutions before they become major disruptions. Our contact Sean always goes that extra mile for us and explains technical issues in a clear and understandable way, making us feel confident and informed about our IT. We highly recommend their services to any business seeking reliable, proactive, and expert IT support.”

Mary Diggins

Director

“For the past 20 years, WBS has been a vital partner in meeting our IT requirements, ensuring all of our systems run smoothly. On the rare occasion that we have an IT issue, they have responded quickly and effectively. In recent months, WBS has gone above and beyond to address a potential uncertainty, and we are extremely happy with the solution they have provided us, consistent with their 2-decade track record. We highly recommend WBS for their outstanding IT support.”

Stephen Martin

Commerical Director

“My association with WBS goes back to the early 1990s...so, about 30 years! They have always been a helpful and friendly team... both technically able (way beyond my own understanding of such things) and creative.... an excellent combination of skills. We’re a small business, their know-how is much appreciated.”

Graham Hayes

Sole Trader

“Richard & Sean are superstars. They are so friendly and technically knowledgeable. They both have a can-do attitude and usually get most issues sorted in a timely fashion.”

Aman Sharma

Director

“I recently had Wyvern install my internet along with a booster, and I couldn’t be happier with the service! From start to finish, everything was handled promptly and professionally. The technician arrived right on time, was incredibly kind and friendly, and took the time to explain everything clearly. The installation itself was smooth and efficient, and the booster has made a huge difference—my connection is now strong and reliable in every corner of my home. It’s rare to find a company that combines top-notch technical expertise with such genuinely great customer service, but Wyvern truly delivered. I highly recommend them to anyone looking for reliable internet and excellent support”

Chrissy Burrows

Personal Assistant

Thanks to Richard who was able to fully understand what was required to ensure our system was working correctly. Within half an hour, Microsoft Office 365 was working again.

Angela Tyler

Manager

Richard dealt with my computer problem, and once problem was found, arranged to access my computer during a down time so my work wasn't disrupted. 5* service

Katy Butfield

Manager

Always available to help with anything that becomes an issue, very responsive & such a pleasant team to engage with. Thank you all.

Gail Lohan

Sean and Richard are my go-to helpers and they are always fantastic at resolving issues quickly and successfully to a non-techno lady.

Julie Eckersall

The support from Sean and Richard from Wyvern has always been excellent.

Matt Lewis

REQUEST A FREE IT CONSULTATION

Is your current IT setup holding you back? At Wyvern, we help businesses across Herefordshire and the surrounding areas take control of their technology with expert advice, forward-thinking solutions, and dependable support tailored to your goals.

Whether you need help modernising your infrastructure, improving security, or streamlining day-to-day operations, our experienced team is here to guide you.

No pressure, no obligation — just expert guidance

We Can Help With
Managed IT Services
Cybersecurity & Data Protection
Cloud Migration & Support
Infrastructure Upgrades
Business Continuity Planning
Remote Working Solutions

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Managed IT That Scales With Your Business - Reliable, Secure & Local.

1. Cost Savings

2. Productivity Gains

3. Enhanced Security

4. Compliance & Risk Management

5. Scalability

6. ROI

STREAMLINE YOUR IT

WHAT WE DO

Server and Desktop Support

Backup Solutions

Telecoms and Connectivity

Additional IT Solutions

Cloud Services

Cybersecurity

WHAT WE DO

HOW WE WORK

FAQs

HOW CAN WE HELP YOU?

WHY CHOOSE WYVERN?

WHY WE DO WHAT WE DO

REQUEST A FREE IT CONSULTATION

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